FCSC Urges Patience as It Shifts Promotion Exams to Computer-Based Test
The Federal Civil Service Commission (FCSC) has appealed to candidates participating in the 2025 Directorate Level Promotion Computer-Based Test (CBT) to remain patient and understanding as the commission transitions from manual examinations to a digital format.
The appeal comes amid complaints from some candidates about long travel distances, logistical challenges, and technical hitches experienced during the exercise.
In a statement on Monday, the commission’s spokesperson, Taiwo Hassan, acknowledged the concerns raised by candidates on social media, noting that the transition to a computer-based system is a major shift for both the commission and participants.
“The Federal Civil Service Commission is aware of the inconveniences candidates may face while preparing for the CBT promotion examinations,” the statement read in part. “However, as with most innovations, there may be some initial challenges. Transitioning from manual examinations to CBT naturally comes with a few hurdles, both for the commission and for candidates.”
Hassan explained that the examinations are being conducted using facilities provided by the Joint Admissions and Matriculation Board (JAMB) to ensure transparency, credibility, and convenience.
“As the commission leverages JAMB facilities for the 2025 Directorate Level CBT promotion examination, our priority is not only the credibility and transparency of the process but also the comfort of the candidates. This is why the first phase of the exercise is taking place at JAMB centres within the Federal Capital Territory,” he added.
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He noted that, based on feedback from participants, the commission is considering decentralising future examination centres to cover all 36 states and the FCT. It is also exploring other technology-based options to make the process smoother.
“Following feedback from the public, the commission assures candidates that it will look into decentralising future examinations across the country and adopt other tech-enabled solutions to improve efficiency,” he said.
Hassan further disclosed that the Head of the Civil Service of the Federation is exploring arrangements for ministries, departments, and agencies (MDAs) to process duty tour allowances for eligible officers travelling outside their duty stations to take the exams, subject to available resources and existing public service regulations.
