The Nigeria Immigration Service has notified the public that its Passport Digital Platform will experience temporary disruptions due to scheduled system maintenance.
According to a statement shared on the service’s official X handle and signed by its Public Relations Officer, ACI AS Akinlabi, the maintenance will run from 12:00 a.m. on December 12 to 6:00 a.m. on December 14, 2025 (GMT).
The NIS explained that the upgrade is necessary to improve system efficiency and enhance user experience. During the maintenance window, users may encounter slow response times, limited access, or complete service interruptions on certain passport services.
The agency appealed for patience, assuring the public that its technical team is working round the clock to restore full functionality within the stated timeframe.
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For inquiries or assistance during the downtime, users are urged to contact the support team via support@immigration.gov.ng or through the service’s verified social media platforms.
In a related update, NIS announced the activation of temporary complaint-response channels on X and Instagram following the takedown of its official support accounts. Applicants facing challenges with passport or visa applications can now reach out through temporary handles including @InquireAtNaija, @nigimmigration, and @InquireAtNaija_.
